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Depot Customer Service Representative

About Jarvie Plant:

With over 60 years of trading, Jarvie Plant Group Ltd is a leading independent hire Company servicing the construction industry. Headquarters in Grangemouth and additional depots across Scotland and the North West of England, we operate through 6 divisions incorporating Plant, Handling, Access, Accommodation, Power and Commercial Vehicles. We are a family business with family values focusing on delivering excellent customer service all the time.

The role

We have an exciting new opportunity for a Depot Customer Service Representative to join our team based in our Dundee Depot. Reporting to the Depot Manager, you will split your time between depot admin and area sales activity

Responsibilities will include:

  • Provide critical support to the Depot Manager by operating part of your week within the depot assisting with duties required to deliver excellent customer service in dealing with internal and external stake holders.
  • Create and maintain a register of all live sites/customers and chart our progress in business secured as well as build positive relations with all potential clients.
  • General hire desk duties, To include on/off hire administration and proactive customer service calls.
  • You will target sites and customers to promote all Jarvie Plant Group products in a specific geographic area.
  • You will be expected to help increase sales growth in your local area and conduct sales telephone calls.
  • You may be required to work at other locations for holiday cover.

Key Skills:

  • Confident and ambitious
  • Progressive thinking
  • Target driven
  • Self-motivating
  • Team player
  • Competent computer user
  • A valid driving license
  • Keen to learn new skills and knowledge on a range of products
  • Seeking career progression

In addition, our Company vision and values are at the core of everything we do at Jarvie Plant. Jarvie Plant offers an attractive rewards package that includes a competitive salary and a wide range of generous benefits including:

  • Tailored Learning Opportunities and Learning & Development Programme
  • Treat yourself with our Employee Discount Scheme
  • Staff Discount
  • Extra Holidays
  • Employee Assistance Programme
  • Cycle to Work Scheme
  • Company Pension Scheme

Please submit your CV if you think you have the skills and drive to become a Depot Customer Service Representative at Jarvie Plant – where people are and always will be our greatest asset!

Apply for this position