Apprentice Operations Support Administrator
About Jarvie Plant:
With 60 years of trading, Jarvie Plant Group Ltd is a leading independent hire Company servicing the construction industry. Headquarters in Grangemouth and additional depots across Scotland and the North West of England, we operate through 6 divisions incorporating Plant, Handling, Access, Accommodation, Power and Commercial Vehicles. We are a family business with family values focusing on delivering excellent customer service all the time.
Reporting to the Transport Manager, you will provide support to the Operations Admin and Transport Team. You will be based at our Grangemouth depot.
Responsibilities will include:
- To assist all depots in administration duties.
- Provide excellent customer service
- Assist with purchasing
- Creating and sending damage notification
- Process customer damage/loss charges
- Recognise and escalate issues to the manager in a timely manner.
- Professional and effectively communicate with internal and external customers.
- Process and complete the flow of picking lists, delivery/collection notes and job cards.
Qualifications and Experience:
- Knowledge of common business applications: MS Office 365, Sharepoint, Zoom/Teams.
- Knowledge of InspHire/CRM is desirable
- Excellent communication skills
- Great organisation skills, with the ability to prioritise a very busy workload effectively, ensuring all tasks are completed on time
- Flexible team player who can work on own initiative
- Strong attention to detail
- Excellent customer service
- Motivated and enthusiastic
- Good IT knowledge
- Proactive, can-do attitude
In addition, our Company vision and values are at the core of everything we do at Jarvie Plant. Jarvie Plant offers an attractive rewards package that includes a competitive salary and a wide range of generous benefits including:
- Tailored Learning Opportunities and Learning & Development Programme
- Treat yourself with our Employee Discount Scheme
- Staff Discount
- Extra Holidays
- Employee Assistance Programme
- Cycle to Work Scheme
- Free On-site Parking
- Company Pension Scheme
Please submit your CV if you think you have the skills and drive to become a Operations Support Administrator at Jarvie Plant – where people are and always will be our greatest asset!