Accommodation Hire Administrator

The Role of  Accommodation Hire Administrator:

You will be the first point of contact for our customers and will work to ensure the delivery of excellent customer service. Taking ownership of the hire process, end to end, you will approach all hire queries as efficiently as possible and prioritise them by importance. Professionally and effectively communicating with internal and external customers and coordinating asset availability. Working closely with the Accommodation major Project Coordinator and the Accommodation Team your main responsibilities will include (but are not limited to):

• Effectively convert enquiries into profitable hires
• Efficiently and accurately complete all physical and electronic documentation & administration.
• Recognise and escalate issues to the Accommodation Manager in a timely manner.
• Manage all new and used accommodation sales
•  Support our Accommodation Manager in sales and other administrative duties as and when required.

Are you the right person for this role?

We require the right candidate to have the following (desirable) skills and experience:

• A skilled multi-tasker, that can adapt quickly and flexibly to changing circumstances.
• Have previous experience in a similar role and our hire administration
• Have knowledge of the Accommodation Hire industry (advantageous)
• Previous experience with CRM systems
• A reliable team player.
• Customer focused and a genuine enthusiasm for excellent customer service.
• Proficient Microsoft Office user: Word/Excel/Outlook/SharePoint

Training will be provided for systems and work procedures

In addition to your skills and experience, does your work ethic align with our core values?

• Safety Conscious – Safety comes 1st in all Jarvie Plant Operations
• Collaborative – Strong individual performer, but a Team Player to help one another reach our goals.
• Dependable – Strong Team member that the Service Control team and Customers can rely on to do the right thing.
• Progressive – possess a drive to assist with continual improvement
• Responsible – we make the communities that we call home a better place

If yes, this may be the opportunity for you.

The Benefits of working at Jarvie Plant:

Our company vision and values are at the core of everything we do here at Jarvie Plant. With an attractive rewards package, that includes a competitive salary, our wide range of generous benefits include:

• Monday to Friday working week within office hours
• Bonus Scheme
• Tailored Learning Opportunities and Learning & Development Programme
• Treat yourself with our Employee Discount Scheme
• Extra Holidays
• Employee Assistance Programme
• Cycle to Work Scheme
• Company Pension Scheme

If you have the drive, skills and enthusiasm to be our Accommodation Hire Administrator here at Jarvie Plant Ltd, please proceed with your application via our recruitment portal SWAG. This can be done by copying and pasting the link below into your web browser:

https://jobs.swagapp.com/jobs/59abe5a4-2d90-415f-8d5e-b6398011c26b

Please note that applications for this role will only be reviewed via our SWAG recruitment portal. If you have any further questions regarding this vacancy please contact recruitment@jarvieplant.co.uk.

What we need you to know before applying and/or accepting a job offer from us:

Unfortunately, we will not consider applications from candidates that require sponsorship. International applicants will only be considered for interview on receipt of documentation to confirm your Right to Work in the UK.

If we offer you a position, this will be subject to the completion of certain satisfactory checks. Depending on the requirements of the role, this may include a DVLA points check, credit and/or criminal reference checks, as well as providing satisfactory references.

Jarvie Plant - where people are and always will be our greatest asset!

Jarvie Plant Ltd is an employer that welcomes applications from all suitably qualified persons. Regardless of disability, age, race, religion, gender identity, sexual preference or sexual orientation we are committed to promoting a culture that protects the physical and mental health of all our staff.