Jarvie Plant
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0345 208 4444
0141 445 2121
0131 453 5311
01383 514444
01294 212121
0141 887 0044
01382 270 101
01224 510 101
Inverness (Nairn)
01463 572090
0161 302 7030
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Title Customer Service Manager
Categories Plant Hire Jobs in Scotland
Location Grangemouth
Short Description

We are currently recruiting for a Customer Service Manager to join our team in our Grangemouth Depot

Full Description

The Company:

Trading for over 55 years, Jarvie Plant Group Ltd is a leading independent hire Company servicing the construction industry. With headquarters in Grangemouth and additional depots across Scotland and the North West of England, we operate through 6 divisions incorporating Plant, Handling, Access, Accommodation, Power and Commercial Vehicles. We are a family run business that supports our clients through innovation, reliability and providing value for money.

 

The Role:

Reporting to the Operations Manager and situated in Grangemouth, the role of Customer Service Manager is a mid-level managerial role that requires the successful candidate to have excellent communication and administrative skills. The Customer Service Manager will be required to manage the Hire Team delivering an excellent standard of service for all Jarvie Plant customers. You will also be expected to drive new business through internal sales and negotiation.

 

The candidate:

To be considered for this position candidates should have:

  • Leadership and managerial experience
  • Demonstrable experience in working in a customer service environment
  • Excellent organisational and administration skills
  • The ability to resolve customer service problems
  • Ability to develop customer relationships.
  • Deliver a reliable customer service
  • Provide regular measurements against KPI’s
  • Proficient in Microsoft Packages.

 

We offer an excellent reward package including pensions, bonuses, life assurance, and training will be provided where applicable.

Contact recruitment@jarvieplant.co.uk if you think you have the relevant experience and drive to become a Customer Service Manager at Jarvie Plant.

Apply Now